Our Terms of Service

Last Updated: June 11, 2026

Welcome to IRONPALM BUILDERS LLC (“Company,” “we,” “our,” or “us”). By accessing or using https://ironpalmbuilders.com/ (the “Site”) and purchasing products from us, you agree to be bound by these Terms of Service (“Terms”). If you do not agree, please do not use the Site.

1. Overview

IRONPALM BUILDERS LLC operates an e-commerce platform specializing in Building Materials and Carpets & Rugs, offering worldwide shipping. These Terms apply to all users of the Site, including browsers, customers, and merchants.

2. Eligibility

By using this Site, you represent that:

  • You are at least 18 years of age or the age of majority in your jurisdiction.
  • You have the legal capacity to enter into a binding contract.
  • All information you provide is accurate, current, and complete.
  • You will not use our products for any illegal or unauthorized purpose.

3. Account Registration

  • You are responsible for maintaining the confidentiality of your account credentials.
  • You are liable for all activities that occur under your account.
  • You must notify us immediately of any unauthorized use at urananeila9424@hotmai1.com.
  • We reserve the right to suspend or terminate accounts that violate these Terms.

4. Products and Pricing

4.1 Product Information

  • We strive to display product colors, dimensions, and specifications accurately. Actual product appearance may vary due to monitor settings.
  • All product descriptions and images are for informational purposes and may be updated without notice.

4.2 Pricing

  • All prices are listed in US Dollars (USD) unless otherwise stated.
  • Prices are subject to change without prior notice.
  • We reserve the right to correct pricing errors and cancel orders placed at incorrect prices.
  • Promotional discounts and sale prices are valid for the stated period only.

4.3 Availability

  • Product availability is not guaranteed. If an item is out of stock after your order is placed, we will notify you and offer a refund or alternative.

5. Orders and Payment

5.1 Order Acceptance

  • An order confirmation email does not constitute acceptance. We reserve the right to refuse or cancel any order for reasons including: product unavailability, pricing errors, suspected fraud, or shipping restrictions to your location.

5.2 Payment

  • We accept major credit/debit cards, PayPal, and other payment methods as displayed at checkout.
  • Payment is processed at the time of order placement.
  • By submitting payment information, you authorize us (or our payment processors) to charge the total order amount, including shipping and applicable taxes.

5.3 Taxes and Duties

  • Prices displayed may exclude applicable taxes, customs duties, and import fees.
  • International customers are responsible for any customs clearance fees, import duties, and local taxes imposed by the destination country.

6. Shipping and Delivery

6.1 Shipping Policy

  • We offer free worldwide delivery on eligible orders. Exceptions or minimum order thresholds, if any, are displayed at checkout.
  • Delivery timeframes are estimates and not guaranteed. Typical processing time is 1-3 business days.
  • Risk of loss passes to you upon delivery to the carrier. We are not liable for carrier delays.

6.2 International Shipping

  • For international orders, you are the importer of record and must comply with all laws and regulations of the destination country.
  • Cross-border shipments may be subject to inspection by customs authorities.

7. Returns and Refunds

7.1 Return Policy

  • We offer free returns on eligible products. Specific return eligibility, timeframes, and conditions are detailed in our Return Policy.
  • Products must be returned in original condition, unused, and in original packaging.
  • Custom-cut or made-to-order building materials may be non-returnable.

7.2 Refunds

  • Refunds are processed to the original payment method within 5-10 business days after we receive and inspect the returned item.
  • Original shipping charges may be non-refundable unless the return is due to our error.
  • Return shipping labels for eligible returns are provided at no cost.

8. Intellectual Property

  • All content on the Site — including text, images, logos, product photos, graphics, and software — is the property of IRONPALM BUILDERS LLC or its licensors and is protected by copyright, trademark, and intellectual property laws.
  • You may not reproduce, distribute, modify, or create derivative works without express written permission.
  • Product images may be used solely for personal, non-commercial reference.

9. User Conduct

You agree not to:

  • Use the Site for any unlawful purpose or in violation of these Terms.
  • Submit false or misleading information.
  • Interfere with the Site’s security, servers, or functionality.
  • Use automated tools (bots, scrapers) without permission.
  • Upload malicious code, viruses, or harmful content.
  • Harass, abuse, or harm other users or our staff.

10. Third-Party Links

The Site may contain links to third-party websites or services. We are not responsible for their content, privacy practices, or terms. Accessing third-party links is at your own risk.

11. Limitation of Liability

To the fullest extent permitted by law:

  • IRONPALM BUILDERS LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or products.
  • Our total liability for any claim shall not exceed the amount you paid for the specific product(s) giving rise to the claim.
  • We are not liable for damages resulting from improper installation, misuse, or modification of products.
  • Building materials may have specific installation requirements; you are responsible for ensuring proper installation by qualified professionals.

12. Disclaimer of Warranties

  • The Site, products, and services are provided “as is” and “as available” without warranties of any kind, either express or implied.
  • We do not warrant that the Site will be uninterrupted, error-free, or free of harmful components.
  • Product warranties, if any, are provided by the manufacturer unless otherwise stated.

13. Indemnification

You agree to indemnify and hold harmless IRONPALM BUILDERS LLC, its officers, directors, employees, and affiliates from any claims, damages, liabilities, and expenses (including legal fees) arising from your violation of these Terms or misuse of the Site or products.

14. Termination

  • We may terminate or suspend your account and access to the Site at our sole discretion, without prior notice, for conduct we believe violates these Terms or is harmful to our business or other users.
  • Upon termination, your right to use the Site ceases immediately. Provisions that by their nature should survive termination (including intellectual property, limitation of liability, and indemnification) shall survive.

15. Governing Law and Disputes

  • These Terms are governed by the laws of the State of [Your State] , United States, without regard to conflict of law principles.
  • Any dispute arising from these Terms shall first be attempted to be resolved informally by contacting us at urananeila9424@hotmai1.com.
  • If informal resolution fails, disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, or through the small claims court in [Your County].

16. Changes to Terms

  • We reserve the right to update or modify these Terms at any time. Material changes will be communicated via email or a prominent notice on the Site.
  • The “Last Updated” date at the top of this page reflects the most recent revision.
  • Continued use of the Site after changes constitutes acceptance of the updated Terms.

17. Contact Information

For questions about these Terms of Service:

IRONPALM BUILDERS LLC